Welcome to GreatValueBuys. Enjoy shopping!

FAQ

1. Why are your prices so low?
2. Can I look at the cufflinks before I buy?
3. How can I return the goods during the 14-day money back guarantee period?
4. Why does my 'branded' leather belt peel or crack?
5. I want to support GreatValueBuys.com! How do I do that?
6. I placed an order more than 2 days ago, but I have not received any confirmation email.
7. Can I buy cufflinks in bulk?
8.
I have questions that are not listed above.

 

1. Why are your prices so low?!
Being an online store, we need not pay rental and our overhead costs are minimal. To keep inventory costs low, we offer only the most classic designs instead of having a large variety for selection. As such, we are able to keep our prices very competitive, and much lower than products of comparable quality sold by brick-and-mortar businesses. All costs savings are passed on directly to customers at GreatValueBuys, where smart shoppers save (time and money)!

2. Can I look at the cufflinks before I buy?

No problem! Even though we have tried our best to provide clear illustrations in our website on the quality of our products, we understand that some customers prefer to look at the actual product before buying. We offer a cash-on-collection service at Admiralty MRT, whereby you are able to look at the quality of our product before deciding whether to go ahead with your purchase. 

3. How can I return the goods during the 14-day money back guarantee period?

Only products that are unused and in their original packaging can be returned. Complete our online form or email us at order@greatvaluebuys.com. Please quote your invoice number. We will get in touch with you within 1 working day to arrange the refund and goods collection. Your refund can be done either via cash on goods return at Admiralty MRT, or postage of goods back to us (where return postage will be borne by customer) and we will refund the amount back to your bank account upon receipt of goods. When returning goods through post, please indicate your order number clearly at the back of the envelope using a marker.

4. Why does my 'branded' leather belt peel or crack?
Most 'branded' genuine leather belts in department stores costing $30 to $50 are made using split leather. The leather fibers are stuffed within a layer of synthetic coating, so the belts will peel after a while. A truly durable leather belt will be a full-grain leather belt, which has no synthetic coating and will never peel or crack. The real leather test is to burn it - synthetic material will melt and have bubbles, real leather will not. 'Branded' full-grain leather belts can easily cost above $80. At GreatValueBuys, our no-frills price is $29.90. :) For graphic details, click on this link: http://www.greatvaluebuys.blogspot.sg/2011/01/comparing-genuine-leather-and-full.html 

5. I want to support GreatValueBuys.com! How do I do that?
Be our fan in facebook and follow us on twitter! And do share our facebook page with your family and friends too! You can also read up our blog sign up for our newsletter (found in the Home page) to be updated on new products and promotions!

6. I placed an order more than 2 days ago, but I have not received any confirmation email.
Our emails may sometimes be filtered to Junk/Spam folders for Hotmail, Yahoo, and Gmail users. Kindly check for our emails in all your mailboxes. If you still do not find our confirmation email, please complete our online form or email us at order@greatvaluebuys.com and we will get back to you as soon as possible. 

7. Can I buy cufflinks in bulk?

We are also a supplier of cufflinks in wholesale prices. For bulk purchase of cufflinks (minimum 10 pairs), email us at enquiry@greatvaluebuys.com

8. I have questions that are not listed above.
We welcome questions and feedback. Please complete our online form and we get back to you as soon as possible.